Whether you’re selling in a store or from a website, your priority is the same: delivering an outstanding customer experience every time. However, the customer’s journey—from interest to purchase—is entirely different when purchasing something from you online rather than a physical store. What should you be doing to ensure the customer’s eCommerce journey is a …
As news of cyberattacks against large organizations and governments continues to make headlines, system security must be a top priority for every company—big or small. Consider the implications if hackers compromised your company’s supply chain. An attack could effectively shut down order fulfillment, client acquisition, and inventory tracking, among dozens of other online processes. So …
Have you heard about the Amazon FBA Program? Or are you already using Amazon fulfillment services? For those who need a quick explanation, the Fulfillment by Amazon (FBA) Program enables retailers to store products in Amazon’s fulfillment centers. They’ll pick, pack, ship, provide customer service, and even handle returns for your products. All of these …
Terminal Island, located within the Port of Los Angeles, is home of the nation’s busiest containerized cargo terminal. This terminal has been dealing with congestion, inefficiencies, and increasing pollution for years, which has negatively impacted trucking companies in California, the countless businesses that rely on them, the environment, and ultimately, consumers. A recently proposed Harbor Performance Enhancement Center (HPEC) aims to change all of that in the near future.
Perhaps one of the biggest challenges warehouse managers faces every day is making the best use of existing space. Often, building new storage units or adding onto existing warehouse facilities isn’t in the budget. As experts in warehouse management and order fulfillment, we wanted to inform you about a practical and effective solution to this common storage challenge—very …
The ability to monitor and maintain critical supply network operations from anywhere globally is essential to doing business in today’s economy. Advances in digital technology are making this more accessible than ever before, even as supply chains continue to become more complex. However, with so much data now being stored online and in the “cloud,” …
Whether you operate a single, small warehouse or an entire chain, you have to run it efficiently to maximize profits. When products roll out on time, and customers are happy, it’s easy to assume you’re operating at peak efficiency, but there may still be room for improvement. As fulfillment services experts, we wanted to share …
E-commerce isn’t the wave of the future—it’s already here and continuing to grow by leaps and bounds each year. Industry giants like Amazon have set the gold standard in e-commerce. Now, customers expect nothing less from their online retailers. This presents your organization with a unique challenge. You need to be agile enough to ship …
Purchase orders are a vital component of any successful business. Given how important they are, it’s surprising how many companies misuse them or even not at all. As experts in distribution, fulfillment, and warehousing, we wanted to provide a clear explanation of what purchase orders are and why they’re so crucial to your business. What …
Selecting a warehouse management system can be a challenge. Your company likely has particular warehousing needs, and it can be challenging to sort through sales pitches and complicated jargon to find the best solution for your business. As experts in distribution, fulfillment, and warehousing, we wanted to give you the top 10 factors to consider …