The direct-to-consumer marketplace is more competitive than ever, with no signs of the field thinning out post-COVID. If anything, lockdowns have made the public even more hungry for DTC products and services. Standing out in that environment can be tricky — and unless you explore innovative shipping solutions, it’s downright impossible.
Taylored Services provides several innovative solutions for our customers. Best of all, we’re able to handle the implementation and integration of these services, allowing your company to focus better on what you do best. So what exactly are they?
1. Robotics
Robotics was already a growing trend in logistics and will continue evolving and presenting new opportunities to become more efficient (across many industries). The robotics market for logistics alone is expected to reach $18.58 billion by 2026. It’s incredibly effective for improving productivity and boosting your operation’s overall efficiency, freeing up human resources for other essential and value-adding tasks.
When your orders spike, it’s challenging to meet the demands. It’s not just about how much stock you have on hand. It’s also about having the ability to process all of that freight in a reasonable time frame from your customers’ perspective. At Taylored, we leverage robotics alongside human capabilities to ensure greater capacity, especially when demand suddenly spikes. But no matter the demand, our robotics solutions can help reduce the lead time needed to fulfill orders and, in turn, keep customers satisfied.
2. Tech Integrations
Integrating new technology solutions can be a daunting task for organizations without a robust IT department. Taylored Services can handle that headache for you, so you’re able to take advantage of new technologies without the stress of ensuring they’re appropriately integrated. For example, our event tracker technology allows you to receive accurate and timely data about inventory levels and order fulfillment. You’ll have real-time visibility into customer demand so that you can act in real-time as well.
Our expertise also includes EDI, API, e-commerce platforms, and ERP systems. We can optimize your e-commerce platforms, increasing the accuracy and efficiency of your picks. We can also provide specialized labeling, gift cards, and return-label printing through our distribution centers. Redundant off-site backup of your warehouse management system means that you will always be able to scale up to meet the demands of a surge in the market.
3. Data Integration
Automated data integration provides several quick wins, including increased productivity, a better overall customer experience, and more reliable information for quick decision-making. What’s more, data integration tightens up your supply chain inefficiencies, which cost logistics companies billions annually.
Taylored Services doesn’t outsource our IT. We have a skilled and experienced in-house team and can offer several automated data integrations across platforms. Our specialized warehouse management system provides real-time data on receipt, shipment, inventory levels, order status, and anything you need to know to run your business effectively. We also leverage electronic data integration to provide retail-specific packing lists, which improve order processing efficiency.
4. Business Analytics
Extensive business analytics allow you to make critical decisions about your business. No huge surprise there, because it works. Companies leveraging comprehensive business analytics are now 23 times more likely to acquire new customers, six times as likely to retain these customers, and 19 times more likely to be profitable.
The better the data and the faster you can gather it, the better equipped you to make vital decisions. Taylored Services provides web-based, real-time data on inventory, SKU velocity, inbound receiving order status, and delivery schedules, as well as business intelligence reports. You can easily schedule daily email reports or pull the data that you need on demand.
You don’t need to have an enterprise-class, in-house IT team to land on the cutting edge of shipping and logistics. Taylored Services can help provide you with the data in real-time without any of the headaches that go along with integrating innovative shipping solutions.
James Pell is a freelance logistics writer.