On a macro-level, over 200 billion dollars worth of merchandise was returned in 2021. That equates to approximately 20% of total online sales. Additionally, another study showed that around 25% of customers believe they return between 5-15% of their purchases. A few people even said that they return more than half of what they buy online. Those numbers grow during holiday seasons when people have been known to return 2 out of 3 gifts they’re given. This is especially true of product lines like apparel, electronics, and jewelry.
In today’s market, businesses need to make the most of every competitive advantage that they have. Supply chain is typically viewed as a simple operational department; one that is necessary but not always flexible. However, changing the way that you view your supply chain will allow you to add in things that set your company apart. You can actually explore your supply chain and find ways to add value – for your staff, for your customers, and for your overall brand.
It’s never a bad idea to stay up to date with the latest industry news. As the 3PL landscape continues to expand and become more complex, you might want to be proactive about expanding your knowledge. Our experts make a point of regularly reading up on the latest and greatest 3PL and logistics news, and here is where they start.
People’s mobile devices are an extension of them. Today’s consumers are rarely without their phone or device and often begin their online shopping from there. This is why it’s vital that modern ecommerce companies focus on mobile friendliness. Which tools are the best for accomplishing these goals? There are certainly plenty of apps out there that can be used alongside Shopify for growing an online store. Which ones are worth your time?
Ecommerce is having its moment. The pandemic highlighted the importance of online shopping, and with new players entering the market all the time, it’s a smart play to invest in your current ecommerce infrastructure.
Yusen Logistics announces strategic acquisition of Taylored Services to accelerate contract logistics capabilities in the U.S. Enhances retail solutions portfolio with omnichannel retail, wholesale, and e-Commerce fulfillment to support customers’ supply chains. Expands U.S. Contract Logistics Group’s network with an additional 2.9 million square feet of Tier 1 distribution space on the East and West …
The world of retail has permanently changed. We are seeing an entirely different market than before the pandemic. We’ve seen global changes that transformed ecommerce – perhaps forever. Thanks to continued supply chain issues, the scaling of fulfillment services, an ongoing labor shortage, and new players in the sector, it’s a challenging time for ecommerce. …
The Covid-19 pandemic was a global crisis that disrupted supply chains across the globe. If you’re a retailer, there’s little chance that you escaped unscathed. However, it doesn’t take a worldwide issue to create hurdles in your supply chain. Things like natural disasters, material shortages, or worker strikes can – and do – cause supply …
Are you evaluating your warehouse and distribution strategy? If so, one of your biggest decisions will be whether to use a single warehouse or a decentralized warehouse strategy. In a centralized warehouse model, a company chooses to have all of their inventory in a single warehouse or a few “hubs” that cover large regions. A …
If you’re an ecommerce business owner, chances are you’re pretty familiar with logistics. That being said, supply chain is complex and even seasoned business owners can get confused about the different types of services. Here’s what you need to know about the various logistics solutions designed to help optimize your supply chain. 1PL (First-Party Logistics) …